Developing a test of communicative competence for …

The European e-Competence Framework (e-CF) provides a reference of 40 competences as applied at the Information and Communication Technology (ICT) workplace, using a common language for competences, skills, knowledge and proficiency levels that can be understood across Europe.

Developing Communication Competence In Children …

Define intercultural communication competence

is familiarization with selected cultural characteristics, history, values, belief systems, and behaviors of the members of another ethnic group (Adams, 1995)

is developing sensitivity and understanding of another ethnic group. Awareness extends to special foods, manners of dress, language, religious preferences and observances, and differences in communication styles. As an example, in some cultures it is impolite to make eye contact, especially with someone you do not know well. Cultural Awareness also involves changes in attitudes and values and reflects an openness and flexibility in working with others of another culture.

is recognizing and knowing that both cultural differences as well as similarities exist, and not making value judgments of good or bad, better or worse, right or wrong (Texas Department of Health, National Maternal and Child Health Resource Center on Cultural Competency, 1997). It is important to be familiar with and sensitive to special events, activities, meaning of holidays, and other ethnic celebrations and the special foods that are served at these times.

is a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables that system, agency, or those professionals to work effectively in cross-cultural situations (Cross, Bazron, Dennis, and Isaacs, 1989). Cultural competence also refers to a set of academic and interpersonal skills that allow individuals to increase their understanding and appreciation of cultural differences and similarities within, among, and between groups. This requires a willingness and ability to draw on community-based values, traditions, and customs and to work with knowledgeable persons of and from the community in developing targeted interventions, communications, and other supports.

is the ability to effectively operate in different cultural contexts. Cultural competency emphasizes the idea of operating in different cultural contexts. Knowledge, awareness, and sensitivity do not include this concept.


In Summer and Fall of 1998, data was collected with the ECI from 596 people composed of samples of managers and salespeople from several industrial corporations, and graduate students in masters programs in management, engineering, and social work. Based on analysis of the reliabilities and intercorrelation of items, the scales of the ECI were revised in December of 1998. In January and February, 1999, the ECI was rewritten again with Ruth Jacobs, Ron Garonzik, Patricia Marshall, and Signe Spencer (i.e., several of the research staff of McBer and Company, a unit of the Hay/McBer Group) using their database of competency assessment information from hundreds of companies. At this time, the items were arranged and constructed to reflect the developmental scaling characteristic of the current McBer instruments (see Spencer and Spencer, 1993 and McClelland, 1998 for a description of the developmental scaling and some of its implications). Although the developmental scaling will be empirically determined, for the early applications of the ECI the developmental scaling assumptions were based on expert opinion from previous studies (Spencer and Spencer, 1993; McClelland, 1998).

What is skill? definition and meaning - …

In the 1995 and later samples (Boyatzis et. al. 1995; Boyatzis, Leonard, Rhee, and Wheeler, 1996; Boyatzis, Wheeler and Wright, 1997), the clustering appears different. The Analytic reasoning or cognitive competencies cluster with each other. This is probably a function of the samples; the 1995 and later samples were from MBA students who come from and seek a wide variety of occupations from sales, financial analyst, human resource professionals, and manager. In this sample, the assertiveness on the environment aspect of the Goal and Action Management Cluster appears even stronger. Persuasiveness and the Oral and Written Communication competencies load within this cluster, as well as Self-Confidence. It appears closely related to the Self-Management Cluster within the Emotional Intelligence Model from the ECI analysis, as shown in Table 4.

Joint Air Power Competence Centre | The JAPCC, as a …

Competence is contextual, reflecting the relationship between a person's abilities and the tasks he or she is required to perform in a particular situation in the real world. Common contextual factors include the practice setting, the local prevalence of disease, the nature of the patient's presenting symptoms, the patient's educational level, and other demographic characteristics of the patient and of the physician. Many aspects of competence, such as history taking and clinical reasoning, are also content-specific and not necessarily generalizable to all situations. A student's clinical reasoning may appear to be competent in areas in which his or her base of knowledge is well organized and accessible but may appear to be much less competent in unfamiliar territory. However, some important skills (e.g., the ability to form therapeutic relationships) may be less dependent on content.

Teaching Speaking Developing Speaking Activities

This course provides an introduction to developing cultural competency. It lists characteristics of culturally competent programs and covers some of the basic aspects of cultural knowledge, awareness, sensitivity, and competence for several ethnic groups plus deaf persons (persons with a hearing disability).